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Web Help Desk News Releases
| 2009 News Releases
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| April 20, 2009 – Web Help Desk Announces Affordable SaaS and On-Premise Lite Editions | |
For nearly a decade before the buzzwords "SaaS" and "Cloud Computing" entered the mainstream, Web Help Desk has provided the service desk industry with its award winning hosted help desk software. Today, Web Help Desk announced an affordable Lite Edition for small to medium businesses, K-12 schools, collegiate departments and governmental agencies. This new Lite Edition is available as both a hosted SaaS application or for on site installation... [more] |
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| 2008 News Releases
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| December 10, 2008 – Free Help Desk Software Announced by Web Help Desk | |
Web Help Desk, a leading cross-platform help desk software solution, announced a Free Edition for small business, K-12 institutions, and small government organizations. The Free Edition has no trial period or expiration date, is completely free from ads, and includes one full year of help desk software upgrades... [more] |
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| October 7, 2008 – Web Help Desk Software Integrates With LANrev Client Manager | |
Web Help Desk announced integration with LANrev Client Manager, a leading cross-platform client and patch management software suite. Imported LANrev asset discovery data and instant access to LANrev client management tools from within Web Help Desk promotes immediate and quantifiable technician efficiencies... [more] |
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| September 16, 2008 – Web Help Desk Software Integration With Apple Remote Desktop | |
Leading cross-platform help desk software solution, Web Help Desk, announced integration with Apple Remote Desktop. Imported ARD data and instant remote control connectivity from within Web Help Desk promises to boost technician productivity... [more] |
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| August 20, 2008 – Web Help Desk Launches Version 9 Cross-Platform Help Desk Software | |
Cross-Platform Web Help Desk Software Version 9 Combines a More Refined User Experience with Multi-Tiered Approval Workflow and a Revolutionary Approach to Asset Management Through Plug-In Architecture... [more] |
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| February 15, 2008 – Distribution and Localized Support Expands into European Markets | |
MacsDesign Studio LLC, is pleased to announce a new distribution agreement with U.K. based UniPress Software Limited. This agreement allows UniPress to distribute and locally support...Web Help Desk to commercial enterprises, educational institutions, and other non-profit organizations throughout the United Kingdom and Ireland... [more] |
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| February 9, 2008 – No Assembly Required! - A Sneak Peek at Version 9.0 | |
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Setting up a help desk system has never been easier and with revolutionary new features set to release in Web Help Desk's version 9.0 software in Q2 of 2008, you've never been closer to a perfect service desk application... [more] |
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| January 7, 2008 – Web Help Desk Reports a 60% Increase in Customer Base for 2007 | |
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MacsDesign Studio LLC, developer of the highly successful Web Help Desk IT Service Management (ITSM) software, reported a 60% increase in its Web Help Desk customer base for the calendar year of 2007.... [more] |
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